The Microsoft Certified Solutions Expert (MCSE) Desktop Infrastructure deploys and manages desktops and devices that can be accessed from anywhere in a secure way. This position requires experience in desktop virtualization and management of remote desktop services and application virtualization. Experts also allow users to access corporate services through devices flexibly and reliably. They implement desktop application environments as well as desktop infrastructure. Specifically, experts install and configure Windows Server 2012 and design and deploy a server infrastructure
Technicians need to have adequate knowledge of networking fundamentals, knowledge, and experience configuring tasks related to administration and security within an organization, and experience configuring and maintaining Windows clients.
They should have excellent verbal and written communication skills. Experts must possess solid analytical, problem-solving and organizational skills. They should be able to work both independently and in a team.
MCSEs must be prepared to lift 50 pounds, as they would lift equipment and relocate them elsewhere. Their job will require them to travel at the shortest possible notice. Technicians should be able to work flexible hours.
After gaining an MCSE certification in Desktop Infrastructure, candidates become desktop support engineers and will be the first point of contact for clients seeking technical support through email or phone. Experts provide support to client operations on a daily basis both onsite and remotely. They oversee and maintain all infrastructure and installed systems.